Modern onboarding - creating the ultimate candidate experience

By

Cara Ellery

November 29, 2018

November 27, 2018

With recruitment taking up a significant portion of HR budget, once you’ve found the ideal candidate and they’ve accepted your offered role, effective onboarding is an essential next step. In 2018, good onboarding ensures candidates are more prepared, make an impact quicker, and are far more likely to stay with your organisation past the first six months.

With recruitment taking up a significant portion of a HR budget, once you’ve found the ideal candidate and they’ve accepted your offered role, effective onboarding is an essential next step. In 2018, good onboarding ensures candidates are more prepared, make an impact quicker, and are far more likely to stay with your organisation past the first six months.

Onboarding is the first significant opportunity to engage with your new hire before they start working. Onboarding is your first significant opportunity to engage with your new hire before they start working. High levels of engagement will lead to long-term employment and advocacy, so you’ll want to maximise every opportunity to build a good relationship.

Starting a job in a new organisation can be daunting but there are easy steps you can take to prepare new starters. Helping them to familiarise themselves with their role, teams, the organisation’s overall goals and how their contribution will make a difference.

Below are our recommendations for successful onboarding…

Don’t let paperwork scupper the hire

The quicker you get the paperwork out of the way the better as it’s the least engaging, but essential, part of onboarding. If you don’t yet have digital capabilities, we strongly recommend you look into at least introducing electronic acceptance, for ease and speed.

Make it digital

Digital onboarding offers the best experience for new recruits, including:

Get the basics in place

Most of us will have experienced starting a new job and finding out your new employer isn’t quite prepared for your arrival. Work through everything they need to have to perform their role. Key elements are likely to include making sure their desk is ready, equipment ordered, access to systems has been requested and information is available on essential processes.

Provide a schedule

It’s likely your new recruit will need to meet with various people and undertake training or inductions. If you can arrange all of this in advance and provide your employee with a plan it will make them feel valued, rather than them having to figure it out for themselves when they start. Technology enables you to set up workflows that automate the end to end process, including checklists and automating comms to IT for kit to be set up.  

Be social

You can set up digital introductions and open up the lines of communication with new colleagues in advance of the candidate’s start date, so they feel at home from day one.

There are numerous opportunities to encourage employees to bond and get to know each other. This could come in many forms such as going out for a team lunch, ordering in takeaway or arranging a barbecue every so often. These social gatherings are low cost, easy to organise and are beneficial for everyone.

Successful onboarding will mean your new employees are ready to work and have peace of mind before they set foot in the door. There shouldn’t be any hold ups as you’ve taken already built up a strong relationship with them at the individual, team and organisational level.

Find out more about how to improve your onboarding and deliver an exceptional employee experience

To discover more about NGA ResourceLink

About the author:

Cara Ellery

Senior Product Manager

Having been part of the NGA HR family for nearly two decades, Cara works as a Senior Product Manager ensuring our software is fully compliant across the globe, has multi-lingual capabilities and works with colleagues on global employee self-service developments. Working with agile teams in the UK and offshore Cara oversees the design, tracking and delivery of business requirement documentation to the development team and manages the change process through software development, quality assurance and delivery to clients.

All blogs in:

Recruitment

RecruitmentDrive up retention rates with effective onboarding

By

Cara Ellery

December 10, 2018

December 11, 2018

One of the most common reasons employees leave a role soon after starting is the poor onboarding experience. In this blog we explore how you can drive up retention rates with a good onboarding process.

RecruitmentModern onboarding – using technology to streamline the process and prepare candidates

By

Cara Ellery

December 4, 2018

December 5, 2018

In our latest blog in the modern onboarding series we delve into the popular techniques that better prepare new starters so they can flourish and make an impact more quickly.

RecruitmentReturn on investment in recruitment software. Understand how going digital will benefit your business.

By

NGA HR

December 4, 2018

December 4, 2018

Recruitment is critical for organisational growth and strategic development in the years to come. Yet surprisingly, the UK Recruitment and Employment Confederation claim employers often underestimate the financial repercussions of poor recruitment processes. In this blog we look at the ROI in recruitment software.

Recruitment5 must have recruitment technologies HR professionals cannot do without

By

Nicholas Eaton

December 4, 2018

December 4, 2018

With the annual spend on recruitment increasing year on year (£32bn in 2017) and with workers now predicted to begin no fewer than nine roles in their career lifetime, competition for the best employees shows no signs of abating. Workers know their value with increasing candidate expectations creating the perfect storm to stress test even the most effective recruitment strategies.

RecruitmentModern onboarding - creating the ultimate candidate experience

By

Cara Ellery

November 29, 2018

November 27, 2018

With recruitment taking up a significant portion of HR budget, once you’ve found the ideal candidate and they’ve accepted your offered role, effective onboarding is an essential next step. In 2018, good onboarding ensures candidates are more prepared, make an impact quicker, and are far more likely to stay with your organisation past the first six months.

RecruitmentIs recruitment technology the key to streamlining your entire hiring process?

By

Nicholas Eaton

November 25, 2018

November 19, 2018

It takes on average 42 days to fill an empty position, more if you’re hiring for a senior role. From the point of candidate acceptance, it is thought that getting a new hire up to optimum productivity will take a further 28 weeks. Some reports even put the cost of training, temporary staff, recruitment and onboarding at a potential £30,000 per role. With businesses often hiring for multiple roles at any one time, it is clear to see how lost revenue can soon begin to add up.

RecruitmentMake your onboarding process the envy of your industry

By

Cara Ellery

November 14, 2018

November 14, 2018

Savvy HR professionals have been refining the onboarding process for several years now and the technology available for candidates and hiring managers to deliver a smooth onboarding experience is becoming more sophisticated with every update. In this blog we discuss the benefis of handling your onboarding digitally.

RecruitmentSalary is no longer enough for candidates

By

Anna Dickson

June 12, 2018

January 2, 2018

Offering a high salary to attract top talent is no longer the be-all and end-all according to our latest report.

RecruitmentWhy social media STILL isn’t your top hiring channel

By

Anna Dickson

June 12, 2018

December 13, 2017

Industry experts have been suggesting social media will become the pre-eminent hiring channel for years. But it hasn't happened yet. Our latest research 'The Art of Securring Your Preferred Candidate' sheds light on why.

RecruitmentWhy your talent pool will actually be BETTER under GDPR

By

Nicholas Eaton

December 6, 2017

December 6, 2017

With the General Data Protection Regulations (GDPR) coming into force in May 2018, is this actually an opportunity to improve your talent pools?

RecruitmentHow self-service will lead to a more engaging candidate experience (and promote GDPR compliance)

By

Anna Dickson

November 30, 2017

November 27, 2017

Are there certain aspects of recruitment software that we use today that can actually promote GDPR compliance?

Recruitment3 Things HR NEED to know about Google for Jobs

By

Nicholas Eaton

October 25, 2017

October 24, 2017

Google for Jobs could be the biggest shake up in the way candidates apply for jobs since Indeed first started scraping job boards back in 2004. Currently only available in the US, Google for Jobs is likely to roll out to the UK market in the coming months. So what is it, how does it work, and how can you make sure your jobs appear on what will surely be the new starting point for any candidate searching for a job?