Why you should take a second look at your onboarding process

By

Cara Ellery

June 12, 2018

April 18, 2018

How much time and resource do you invest in recruiting staff for your business? And how many of those new recruits stay with your company for longer than a year? We recently carried out an employment survey of 2,000 full-time employees who had changed jobs in the past three years. Nearly 70% of these employees came to the conclusion that their previous job wasn’t right for them within the first year of being in role.

How much time and resource do you invest in recruiting staff for your business? And how many of those new recruits stay with your company for longer than a year?

We recently carried out an employment survey of 2,000 full-time employees who had changed jobs in the past three years. Nearly 70% of these employees came to the conclusion that their previous job wasn’t right for them within the first year of being in role.

So most new joiners decide whether they are going to stay in their jobs based on their experiences in that first year. That means that no matter how much time and attention you invest in the vetting and recruitment stages, your onboarding process is key to helping you reduce attrition rates, build a stronger workforce and avoid unnecessary costs related to continually recruiting for the same roles over again.

Our report also revealed that most HR leaders don’t believe they have any problems with onboarding new starters. The research, which also surveyed 150 HR Directors of organisations with more than 500 employees, found that 59% had full confidence in their current onboarding process.

Yet almost 20% of our employee respondents specifically stated that they left their last positions because they were not onboarded properly. These research findings suggest there is a disconnect between what many HR directors think is working when it comes to onboarding and what some new hires experience in reality.

How to make onboarding work for you

There are many reasons why organisations may struggle to build bonds of loyalty with employees during the first year of employment. Working culture has evolved dramatically with technological advancements, digital tools and social media and we need to adapt our onboarding processes to embrace these changes.

You can quickly and easily test how effective your onboarding process might be with our free online onboarding healthcheck.

With the right onboarding systems in place, you can make sure that your new hires successfully make the move to employees, become brand advocates and feel part of the team, even before their first day. Here are a few suggestions to get you started:

The right technology, when used in this way, can work to improve the employer/employee relationship and help reinforce that your organisation is looking after the needs of your workforce. This positive sentiment goes a long way when attempting to build the bonds of loyalty that will prevent recruits from questioning their employment decision.  

Find out how effective your onboarding process is with our free two-minute online onboarding healthcheck.

To discover more about NGA ResourceLink

About the author:

Cara Ellery

Senior Product Manager

Having been part of the NGA HR family for nearly two decades, Cara works as a Senior Product Manager ensuring our software is fully compliant across the globe, has multi-lingual capabilities and works with colleagues on global employee self-service developments. Working with agile teams in the UK and offshore Cara oversees the design, tracking and delivery of business requirement documentation to the development team and manages the change process through software development, quality assurance and delivery to clients.

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